Frequently asked questions
Will a PIVORA stand fit my phone?
Will a PIVORA stand fit my phone?
Our desk and travel stands fit phones from 4.7" up to 7", and the T6 also holds tablets up to 12.9". They work with most cases on — check each product page for the exact size and thickness range.
Do the magnetic car mounts work with my case?
Do the magnetic car mounts work with my case?
The M3 magnetic mount works with any magnet-ring case, and a metal plate is included in the box if your case doesn't have one — stick it inside or on the back of the case and you're set. The V4 vent clip grips the phone directly, so it works with any case.
Will the stand tip over or wobble?
Will the stand tip over or wobble?
No. Our desk and tablet stands use a weighted base with silicone pads, so they stay planted while you tap and swipe. The X5 gooseneck arm clamps firmly to a desk or headboard and holds its position once you set the angle.
What shipping options do you offer?
What shipping options do you offer?
We offer free standard shipping on orders over $45. Under $45 it's a flat $4.99, and expedited shipping is $12.99. We ship worldwide, process orders in 1–2 business days, and delivery typically takes 7–15 business days. Every order includes tracking.
What is your return policy?
What is your return policy?
You can return unused stands and mounts in their original packaging within 30 days of delivery. Reach us via our contact page and we'll send you a prepaid return label — return shipping is on us. Refunds are issued within 10 business days of us receiving the item. Faulty on arrival? We'll arrange a free replacement.
How do I track my order or contact support?
How do I track my order or contact support?
Every order includes a tracking number, sent as soon as it ships. For anything else, reach us via our contact page. We reply within 1–2 business days.